Booking Policies

Cusco Expeditions E.I.R.L. is a well - known Government Register Cusco Expeditions Trekking & Adventure Travel Specialists. We are trust worthy and fully committed to give you the best service. We accept your bookings under the following terms and conditions.
While booking your trip with us, we need a photocopy of your passport and 30% of the total amount (Non-refundable as a security of company) is required to deposit for every trip. The balance payment can be paid up on arrival at our office; full payment is required before departure the trip.

Payments can be wired to our following banking account

You have to choose, wherever would you like to make the deposit.

• By Western Union Bank
• Pay Pal Account
• Credit Card
• Peruvian Banking Accoun(BCP or INTERBANCK)

Last minute booking

We accept your last minute booking (04 days prior to tour starting date only in cases of Cusco trips or Alternative Treks to Machu Picchu, but last minute booking will not be acceptable for, Inca Trai.

Risk & liabilities

We are committed to providing the best services which will give you a once in a life time journey. Cusco Expeditions always puts all its efforts honestly and seriously in making your journey smooth and pleasant. All the services will be provided as per the agreement between you and us in the time of booking. However all Cusco, Machu Picchu and Puno tour is run are strictly under their own policies and tourism authority.
Cusco Expeditions, its agent shall not be responsibility for any change or cancellation of programmers due to unavoidable circumstance such as government restriction, land slide, road blockage, flood, avalanches, political unrest, cancellation of flight, delay, sickness or accident, breakdown of vehicle, any extra cost incurring there of shall be borne by the clients on the spots. so it is most advisable that clients to have full insurance against medical and personal accident risk. Trip insurance is also most recommended.

Trip cancellation by the clients

Cancellation of a confirmed booking must be made by the client in writing either in written documents or on an email. Cancellation shall valid with approval from the company after receiving document. Trip shall then be termed as cancelled and as a cancellation charge, 20% of the trip amount would be deducted from the advance paid.

Incomplete the tour

No refund will be made to any tour member in case of incomplete tour, trek or expedition due to what so ever reasons.

Postpone the trip

If our clients want to postpone the trip, written notification is to be sent before 15 days from trip departure date.

Unforeseen circumstances

If Cusco Expeditions cancels your trip due to unforeseen circumstances like war, natural disasters, conflict, unfavorable climate etc., we would be happy to refer you alternative trip of a similar standard. Even if this doesn’t fit your personal interest, all monies paid by you to our company will be refunded. But remember, any other expenses incurred by you as a result of this booking are entirely your responsibility.

Price changing

We reserve the right to revise pricing rate if posted in our marketing material and website, under any circumstances, or on the pressure of various external factors that are further than our control, for instance changes in exchange rate, government action etc. Most of the time Domestic flight fare is changing due to fuel price high up. We always try our best to make a present price in our treks/tours.

Your personal belongings

On any account, we’re not answerable for any loss or damage of your luggage or property belonging to you even when shouldered by porters, ponies or vehicles. That means your personal possessions, luggage are at your risk at the times.

During the tour

A tour / trek guide who represents Cusco Expeditions deserves all authority during your tours. If you commit any unlawful act, you are compelled to leave the tour. No refund will be made in such case.